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Choose the closest topic and describe what happened. Including the page you were on, what you expected, and what appeared on screen usually helps resolve product issues faster.
Privacy and data requests
Select Privacy / Data Request for access, correction, deletion, portability, or other privacy questions. We may ask you to verify ownership of the Turnaround account before acting on a request.
Security concerns
Select Security Concern if you believe an account was accessed without permission, sensitive information was exposed, or you found a security weakness. Do not include passwords, authentication codes, API keys, full payment-card numbers, or other secrets in the report.
Billing
For subscription status, cancellation, renewal, or payment questions, include the account email and the date of the charge. Do not send full card information.